privacy policy returns & shipping shop

Returns & Shipping Policy

Returns Information

• Returns and exchanges will be accepted on unworn and unused merchandise.
• Returns and exchanges will be accepted within 10 days of the date they were received.
• Shipping and handling costs are non-refundable.
• We will not accept CODs or third-party billing for returned merchandise.
• In the case of shipping damages, please contact the carrier or our Customer Care department at 310.392.9261.
• Sale items may be exchanged, but no refunds will be given.
• When returning an item please enclose a copy of the receipt. Please be sure to save a copy for your records.

Contact Information

Courtney Rheuban
Email :: Anoukinc@mac.com
Phone :: 310.392.9261

ANOUK
ATTN: RETURNS
3100 Donald Douglas Loop N, Hanger #7
Santa Monica, CA 90405

Shipping Information

Domestic

• Ground $15
• 2 Day $25
• Overnight $50

International Shipping

• Varies- Please email us for current rates.
  Anoukinc@mac.com